Tracker – FAQs

Accuracy can be up to 5 metres, but location and environmental factors can affect this 


What is an IMEI number?

An IMEI (International Mobile Equipment Identity) number is a unique 15-digit number listed on the back label of your device.



What is a geo-fence? How do I create one?

A geo-fence lets you draw a circular boundary on a map around an area that you want to monitor whenever your device exits or enters the area.


Can I use your tracking service with a device purchased from another vendor?

Yes. Yes you can.
Many other services will not allow for you to use “foreign” devices with their own tracking service. We however believe the choice should be down to the individual! Contact us for more information on setting this up!


Can I get real-time tracking with the mobile app?

Yes. Our app provides users tracking information in real-time.

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